Originally Posted by
Kacee
There is a very good chance that (a) UA reads your post here and audits the flight, or (b) audits your ticket shortly prior to departure (which they now typically do with upgraded long-haul tix).
I don't think I would have taken the risk here. It may be a UA error, but that doesn't mean the passenger won't suffer if/when it's discovered (particularly since UA may feel the error was deliberately exploited).
If the website presented me with the option to use an RPU, and accepted it, and showed a confirmed upgrade, it would be pretty nasty of UA to blame the customer for that. I can't imagine they would do more than bump me back down to J.
That said it was never my intention to defraud UA. My first step was to ask here if anyone knows of some obscure policy which is allowing this; my next step will be to call UA and explain what happened. I have the GPUs to cover this upgrade and am willing to spend them. A legitimate confirmed F seat in exchange for a GPU is better than a sketchy hope pinned on a website glitch for an RPU, IMO…