Originally Posted by
eternaltransit
I'm afraid only JAL can help you as the flight will be on JL stock.
An F ticket entitles you to a seat in the highest cabin of service - JL will claim no compensation is payable.
As reward tickets are usually fully flexible if the cabin is more important than the timetable, would recommend changing the date, but there may be partner award availability.
Thanks for the reply. I did go back to JAL once more and changing the date did the trick.