I just made a change to a Mini-RTW I had booked. AP rep was able to make the change and do the change/refund on the tax difference... but they could not process the $90 change fee because of some unknown technical issue.
The AP agent said that he would simply leave my AP account "in poor standing" and that I could settle up the outstanding fee next time I wanted to make a booking.
It appears that this is a real thing; I can't make an online reservation now (it hangs at
this screen). I assume that if I call in, the phone rep will get me to cough up the $90... and $30 for daring to bother them for making a booking.
I'm not opposed to paying the fee, I'm just wondering if anyone else has anyone ever had this before?