FlyerTalk Forums - View Single Post - Consolidated "Refunds/Cancellations Due to Illness/Death" Thread {Archive}
Old Nov 11, 2016 | 1:40 pm
  #397  
WineCountryUA
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Originally Posted by aoumd
.... My question is: does anyone here know if United will waive or refund the redeposit fee when the redeposit is due to medical reasons with documentation? ......
Yes - refund (and sometimes waiving upfront with the right agent -- but that's not policy).
With documentation this goes very smoothly.

See wiki for the process
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