Originally Posted by Alison Harper Souza

This company has some of the WORST customer service I have ever seen. I purchased tickets just 24 hours ago and was told that "I am s*** out of luck" on getting my money back by on of their customer service representatives. When I asked to speak with her manager she hung up on me. When I called back they told me I could cancel them, but only if I'm willing to pay an additional $150. What a scam.