Originally Posted by
geoshina
I have had experiences where the agent was putting my LATAM FIDELIDADE (former Tam Fidelidade) in LATAM PASS (former Lan Pass) so the system was unable to recognize it. After I told them about this, she was able to put it correctly - JJ/LA.
Have you checked with the agent this issue? JJ/LA.
I always thought that this LATAM brand would cause some trouble.
I entered my LATAM PASS number by myself on aa.com. I don't think I chose the wrong one.