FlyerTalk Forums - View Single Post - Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Old Oct 24, 2016, 8:49 am
  #1280  
solewalker
 
Join Date: Aug 2015
Location: SIN
Posts: 1,098
Originally Posted by Duke787
I see it noted that for the HR Phoenix the suite isn't listed on their website? I'm staying on a fairly booked couple of days but might as well use the DSU if I can but no suites are listed as available to book (highest level room is available the "high floor" room).

Trying to figure out if it's worth calling in or if I should just assume no DSU availability.
Just call in - I saw the same lack of availability and sent a message via twitter and was able to use my DSU. The hotel's website isn't updated to reflect all the different room categories available.
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