FlyerTalk Forums - View Single Post - Flight time and plane change; no notification from Aeroplan
Old Oct 23, 2016, 10:09 pm
  #8  
ffsim
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,694
I made two bookings to the same destination; one revenue, one award. Received notification of a flight cancellation on the revenue booking, absolutely nothing for the reward booking. We're talking a wholesale change of the itinerary -- both segments are affected and we need to be at the airport several hours earlier than we had originally booked.

This isn't the first time I experience these kinds of changes to a reward booking, and not once have I actually been notified. Classic case of "buyer beware."
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