Originally Posted by
bj2757
In the last two weeks I have noticed that after answering several questions I will get a "sorry this survey has expired." It does not give partial credit. Yesterday I was online when a survey came in, started it, answered a dozen or so questions then got the "expired" screen. Fishy as always.
email the customer support - they have been quite good to keep you whole in the few incidents I complained about this year. Had one a few days ago, shown 75% complete after 16 min, on a 20 min survey (Beverage). Then the next screen threw me out as not eligible. Emailed the complain immediately. They credited the account the next day with a reply - the system gave $0.25 on the $5 survey and they posted $4.75 manually.
