Hi all,
A month ago I was qualified to be FB gold member after flying more than 30 flights. Since I'm in the US, I fly Delta and credit my miles to FB. Since I always fly the same destination and already know when to fly, I bought most of my tickets, like six months in advance.

Now, this is the funny thing with FB. After becoming gold, whenever I check in at the Delta counter, they always tag my bag with priority tag. However, on my boarding pass, my status is still showing KL Silver and the boarding group is Zone 1 (instead of Sky Priority).

I contacted the FB customer service via email about this issue. Their only response is that it is showing KL Silver, since I bought the tickets when I was still on Silver tier.

It doesn't make sense to me. Once you are upgraded to a new tier, the boarding pass should show the new tier (level). I didn't have this kind of problem with other program such as Asiana Club (with United's Star Alliance). Once I got my Diamond status with Asiana, my boarding pass displayed Sky Gold automatically.

Does anyone have similar problem before? I would like to know if there is any possible way to make sure that my boarding pass shows my new level. Any advice would be appreciate. Thank you.