Originally Posted by vabsh

LondonElite, if some airline is mocking it's customers, then it would be better not to fly with it, I guess. Yeah, maybe I worried too much and I rushed to cancel the card, but other people will not lose money or their lives due to my mistakes. I'm not an airline official or a pilot, if you understand what I mean (I'm afraid you don't). I expect the people in the air business to be better prepared and much more informed, serious and responsible. It's their job. It's not my job to know everything about flying.

In my last comment, which you haven't read, I said that I don't want to complain or blame further. I just want a clear written answer from them that I will print and take with me. 2 seconds work. And that's it. No need for firther arguments.