FlyerTalk Forums - View Single Post - Involuntary Award Changes / What To Do (merged threads)
Old Oct 6, 2016, 2:11 am
  #87  
phiota
 
Join Date: Feb 2014
Posts: 248
Disappointed with AA/CX (award and KA cabin changes)

Booked a Business Class flight from Wuhan to Miami for Nov. 27th with a stop in Hong Kong in January 2016 (pre devaluation). Got a call a couple months ago telling me that because Dragon Air was discontinuing business class on that flight so they were down grading me to economy. I was ok with it since .... happens but I checked online today and saw that there was still business class being sold that day between Wuhan and Hong Kong. Called AA which contacted CX but was told there was none available even when AA also can see in their system that there was still seats available. .

Anything else I can do about this? If not would I be able to get points or other things from AA?
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