FlyerTalk Forums - View Single Post - Star Alliance Mixed Cabin Award Issues and Frustrations!
Old Oct 1, 2016 | 9:30 am
  #2  
tomy77
All eyes on you!
15 Years on Site
 
Join Date: Feb 2011
Location: LAX
Programs: HHonor Dia, Marriott Plat, Hyatt Explorist, IHG Diamond
Posts: 551
I have same problem too. But with all SQ flights.
I saw thread here mentioning that agent should be able to do (override to price it as one, instead of per sector)

Tried multiple agents. No one was able to do it.
Several of them claimed system no longer allowed to override anymore for mixed cabin. New rule they said, starting last month.
Not sure how accurate that is.

Anyone has recent experience?

Originally Posted by OHijAAzi73
I am trying to book a one way award ticket on Turkish and United....J seats available on TK but only Economy available on United, called Krisflyer 4 different times and agents were unable to book on same award, was told that because its a mixed cabin award has to be booked separately with more miles....any idea how to help the agents book it without the extra miles, or what to say?
tomy77 is offline