Half off change fee for gold medallion?
Enquired yesterday about changing a flight (to land 6 hours earlier). I'm on a v fare and the routing I'm currently on has only one flight a day (vs 3-4 flights through Atlanta) so sds will not be an option.
Agent was willing to move me to an earlier flight via atl provided I pay the difference in fare ($70) and offered to lower the change fee to $100.
Is this a new policy or did I just get a friendly phone agent??