Originally Posted by themasterpiece1

I need some help please. I been buying MOs at this one WM fine until today when the register glitched.

I was buying a $299.30 MO with a $300 Visa Gift Card from Staples. I have done this many times without an issue. Today the register said invalid debit transaction, which is fine since I can try at another WM. However, when I got to the car I checked the balance on the gift card and it was 0. I immediately called Giftcardmall (the number on the back of the gift card) and told them of the situation. They said to go back to the store to process a refund and if that did not work I would have to file a dispute. I spoke to a manager at WM and they informed me that they think it might be a hold on the card and that I should wait 24-48 hours until the hold falls off. The WM manager spoke to the cashier and she verified that the transaction did not go through.

I remember reading on these forums a very similar story and they had to dispute the charge. Anything I should do to make sure the dispute goes through correctly? I don't mind that the dispute process can take 90 days but I just want to make sure that I do get my money back.

On the gift card mall website it shows a successful purchase at Walmart today for $300. This was right after the MO transaction was invalid.