They recently lost mine on a connection to Milan Malpensa, my bag didnt come until the next day and I was told that I would be reimbursed if I sent in receipts. My expenses totaled about $75 and they never mentioned that it would only be 50% compensation, I expect a full refund as I was told. Is this going to be unrealistic, basically Ill only get 50%? Any ideas?? Does it depend on class of service?
How long does it take to hear back from the Sunrise, FL office?
Thanks!