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Thread: China Airlines Award Ticket
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Old Sep 19, 2016 | 1:48 pm
  #8  
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Originally Posted by phouston06
I recently redeemed skymiles for a CI award from JFK through TPE to SE Asia with the same circumstances: individual legs showed up as available on DL.com, but the routing through TPE would NEVER show up searching origin-destination. First time I called I got nowhere, but through HUCA I found an awesome agent who was willing to search hard and ultimately found the itinerary I was looking for at low level award redemption.
Partner awards are always low level. There's no other level for partners. As for routing, I've just started calling. If DL can't give me an award engine that can do what nwa.com could do 12 years ago, then it's their problem I'm wasting agents time.
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