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Old Sep 14, 2016 | 4:53 pm
  #5  
seat38a
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Join Date: Jan 2014
Location: Denver, Colorado
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United Airlines IAH - LIM

My parents and I headed directly for the United Club located at the E gates. Lunch food were setup already when we arrived and I helped myself to some soup and nibbles.
DSC09573 by B H, on Flickr

This club has 3 levels. 1st floor is check-in and the other two floors are for the club. We started out on the second floor but moved to the 3rd floor which was much less busier. Great view of the activity on the ramp from the club.
DSC09576 by B H, on Flickr

During our stay in the club, a massive thunderstorm rolled into IAH. With the amount of rain, we were worried about delays, but nothing major.
DSC09632 by B H, on Flickr

We headed out to the gate for our Lima flight. It turned out, that our gate has an automated gate system. During boarding, this did not work so boarding was processed manually.
DSC09648 by B H, on Flickr
DSC09649 by B H, on Flickr
DSC09655 by B H, on Flickr

The problem with gate E4 is that you can't see your plane.
DSC09657 by B H, on Flickr

That is all you can see.
DSC09660 by B H, on Flickr

Had the same FA greeting passengers at the door on our way back.
DSC09666 by B H, on Flickr

My mom and my seat. My dad had the center aisle single seat.
DSC09667 by B H, on Flickr
DSC09669 by B H, on Flickr
DSC09673 by B H, on Flickr

Full size pillows! Why can't other airlines do this as well?
DSC09680 by B H, on Flickr

Amenity kit in a terribly designed tin.
DSC09690 by B H, on Flickr

DSC09691 by B H, on Flickr

Menus were distributed while still at the gate.
DSC09695 by B H, on Flickr

Lots of activity outside.
DSC09700 by B H, on Flickr

Before they could close the door, we had to wait for people connecting from the NRT flight.

After takeoff, hot towels and immigration forms were handed out. Our aisle was being worked by one of the BEST FA's I've ever flown with. She was cheerful and I felt like she genuinely enjoyed her job. It was really refreshing to have a "human" FA than always dealing with the forced smile of foreign carriers. Actually all the FA's on our flight were great.

God bless her she also thought I was in my mid 20's and was shocked when I told her I was in my mid 30's.
DSC09738 by B H, on Flickr

Beverage and dinner service started shortly. Table cloths were placed on my traytable vs being handed to me as others have mentioned in previous reports. Drinks were constantly refilled, and empty dishes were prompty removed and all done with a smile! My mom was too tired for dessert but I was determined to have dessert before bed.
DSC09748 by B H, on Flickr
DSC09750 by B H, on Flickr
DSC09753 by B H, on Flickr
DSC09754 by B H, on Flickr
DSC09756 by B H, on Flickr
DSC09759 by B H, on Flickr
DSC09761 by B H, on Flickr

Out of ALL the business class seats I have slept on. United's was the most comfortable and I got the best sleep ever on an airplane. Reclined 180, I did not feel any lumps or pressure points and with the large pillows, woke up just before snack service feeling really refreshed.
DSC09763 by B H, on Flickr

When I woke up, there were two bottles of water on the center console.
DSC09765 by B H, on Flickr

Pre-arrival snack service started with more hot towels and another tablecloth.
DSC09770 by B H, on Flickr
DSC09771 by B H, on Flickr

Snack was a cheese plate.
DSC09774 by B H, on Flickr
DSC09775 by B H, on Flickr

Landing in Lima was uneventful and due to the small size of the airport, be were at the gate like 2 min after touching down.

Having avoided flying United Internationally due to reading so many bad reviews, we ended up flying United due to no other reasonable option getting to Lima from LAX on a Star Alliance carrier. There is Avianca and Copa which both involved multiple connections and really really tight transfer times. We expected the worst but ended up quite pleased with the service and comfort provided by United.

Last edited by seat38a; Sep 14, 2016 at 5:02 pm
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