Fast Track at LHR T2
I flew business from FRA to LHR last night on LH and, as a U.S. citizen, I bolted to the immigration queue so I could get out quickly.
I saw the Fast Track lane and thought to myself that I should take that. I went and they refused to let me go through, saying that LH doesn't pay for this privilege (he did, however, have a long list of airlines that do).
Are you kidding me? How can LH not pay to give its customers fast track at LHR???