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Old Sep 10, 2016 | 9:03 am
  #5  
uggboy
 
Join Date: Apr 2011
Programs: We love to Fly, Hotels and Discovery
Posts: 1,471
Originally Posted by SocialAdept
Virtuoso has always had a very shaky technology with regards to finding their properties. I appreciate their services, but if they want to stay customer friendly they can't rely on having customers always reaching out to one of their advisors.

Maybe I'm not big fish enough to register on their radar but when I can get a lot of data, availability and prices for a property with a few mouse clicks myself on countless sites I can no longer motivate the time spent having to go back and forth with an agent.
Same with us, good thinking actually. In many cases an agent isn't really needed IMHO which usually would add layers to the booking process.

Cheers & Safe Travels. ^
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