FlyerTalk Forums - View Single Post - AA flights chronically delayed / poor on-time performance
Old Sep 7, 2016 | 8:21 am
  #214  
cmd320
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Originally Posted by dls25
What did you expect him to say? "Our operations stank this summer be cause the management sucks" - I don't think that is going to happen. That statement is just some spin. However, I do have confidence that Isom will get it together. He did a great job as the COO at US and now that penny-pinching Kirby is out of the way, he can focus on running a operationally strong carrier...
Actually yes. Admit fault, pin a ton of it on Kirby and make it clear now that he's gone, operational improvements are mandatory and expected.
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