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Thread: AA flights chronically delayed / poor on-time performance
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Old Sep 7, 2016 | 7:34 am
  #212  
AANYC1981
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Originally Posted by dls25
What did you expect him to say? "Our operations stank this summer be cause the management sucks" - I don't think that is going to happen. That statement is just some spin. However, I do have confidence that Isom will get it together. He did a great job as the COO at US and now that penny-pinching Kirby is out of the way, he can focus on running a operationally strong carrier...
How about being honest, admit fault and the real issue(s) and vow to fix it in your new role so your earn employee and customer trust and respect?
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