In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
3-5 are unacceptable and you deserve compensation for that, frankly I think refunding your entire room rate is fair.
As for 1-2, that's something you need to change your expectations on. Despite a three-tiered elite program, BW is not very good about elite recognition. I never saw a room upgrade in several years as BW Diamond or Platinum and I always had to contact BW about the welcome amenity.