FlyerTalk Forums - View Single Post - 2 missing basic card features could crown Chase "king" of card issuers
Old Sep 3, 2016 | 3:15 pm
  #30  
edealinfo12345
 
Join Date: Jul 2016
Posts: 535
I wanted to mention that I sent high level Chase executives an e-mail stating the 2 things I would like to see most from the card. They thanked me for my feedback and promised to pass it to the decision makers. I asked for the extended warranty (+2 years) and ShopRunner. I believe the former will eventually be accepted and the latter discarded because Amex had the foresight to anticipate their benefit being copied and picked up an equity stake in ShopRunner presumably to also block any competitor from offering the same benefit.
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