Originally Posted by
KRSW
Extended Warranty:
Citi -- 2 years additional, up to 5 years original (7 years total), up to $10k per item. "Item will be replaced with like kind and quality. However, we cannot guarantee to match exact color, material, brand, size, or model."
Chase -- 1 year additional, up to 3 years original (4 years total), up to $10k per claim, up to $50k per account. They'll try to repair, but if that's not possibly or reasonable cost, they'll credit you the full purchase price.
Winner: Mostly Citi. 2 years add'l by Citi seems nice, but the vagueness of their compensation leaves me unsure about it. Would you want a Funai TV to replace your Samsung or LG? I wouldn't. On a spec sheet they're "equivalent", which is what I'd imagine an insurance co would say. Now, I *do* use my Citi Costco card for known problematic items. Dehumidifier? Yep. FitBit? Yep.
When my Apple iphone 6 failed after 1 year (because of a logic board failure), I went to the Apple Store and they replaced it with a brand new iphone 6 phone but charged me the full price of a replacement from them @ $329.99 (presumably it was discounted). With tax it was about $370. Only after it was replaced (and not before) did I report it to Chase and then sent them the receipts. Chase's insurer refunded the full $370. I was HIGHLY impressed especially since I did not call them in advance of to inquire what sort of action I should pursue to exercise my extended warranty (i.e., whether I should get quotes from a few repair shops, etc).
In your opinion, how do you think Citibank would have processed it?
I ask because I will be purchasing and iphone 7 and Macbook and am unclear whether I should charge it to be Citi or Chase card with the extended warranty being the only deciding factor between the two.
Thanks in advance for your opinion.