Going from CLt-CRW today, incoming flight gets in at 10 AM, it was a "ferry" no passengers, we are supposed to board at 10:45. They do the boarding announcement etc then 20 mins later say that the security check is not done and they have to wait for that. We stood there over a hour waiting for this BS. Who is responsible for that ? I assume AA is supposed to let whoever does this screen know the plane is there and hustle them over to walk on the plane and perform this BS 5 minute procedure ?
Also of course the AA app/website never displays the correct info., at 11:30 the app said we were in the air, they finally change the timing to depart at 12:05 - at 12:07 we are still waiting to board, so you can't actually leave the gate and hit the AC up, just stand there waiting and waiting and waiting.