Oh, interesting. See, I thought the "agent" we had to present the receipt to was the agent who *everyone* presents their receipts to before we get to the escalators going into the main baggage area.

I'd have never thought to stop to see the agent at the 'special services' desk about my checked luggage because the sign doesn't suggest I should.

Thanks a lot, I'll definitely keep that in mind next time I come in from one of the listed countries!