I would love to see a couple things:

1. $100 off airfare bookings on Visa Infinite branded cards. This is missing on the new CSR

2. Chip + PIN - I would really like to see this. Even though I usually don't have problems, I recently returned from Iceland where I couldn't use any of the automatic gas pumps. This was a real problem when the attached stores themselves were closed. I've had luck bypassing this in the past by simply hitting enter or cancel, but it wouldn't work. Funny thing is that many countries are already moving away from this and shifting towards contactless.

3. Contactless would be nice, but it's not 100% necessary with Apple Pay or Android. I've successfully used my iPhone even in countries that don't yet have Apple Pay, but do have contactless.

The sad thing is that chip technology (PIN aside) and contactless weren't really issues with the card issuer. I had a card over 10 years ago with a chip and many cards with contactless, but nobody accepted them. It's the merchants and overall regulations (or lack thereof) that stifle widespread use.