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Old Aug 29, 2016, 1:18 am
  #1  
sweden05
 
Join Date: Mar 2005
Location: Ottawa, ON
Programs: AC*SE100K, AC*MM, Marriott Platinum Elite
Posts: 286
eUpgrade threshold credits slow to post

An AC concierge (phone agent) told me yesterday that they have heard multiple complaints (including mine) that threshold eUpgrade credits are not posting quickly lately.

For me, I crossed the threshold with a flight 8 days ago, and the miles posted 5 days ago. The bar charts on the AC Altitude site shows I have crossed the threshold, but the credits haven't posted yet.

I had planned to upgrade an upcoming SYD-YVR flight that was at R5 when the 7-day window opened but is now at R0. The flight is still J9 so I remain hopeful, but I'm irritated at the uncertainty.

The concierge confirmed that Aeroplan is still responsible for posting the eUpgrade credits back to AC -- interesting! I would have guessed that the eUps were entirely run by AC but I guess not.
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