Originally Posted by
orca1114
Redeemed for a Red Lobster gift card that terms said was good at any Darden restaurant (Capital Grille, Longhorn, Seasons 52, etc). Turns out Darden spun off Red Lobster a little over a year ago and e-rewards never updated their terms for this product. Now the gift card they sent me is only good at crappy Red Lobster. I emailed to ask them to refund the e-rewards dollars since the terms of the award I purchased were not accurate... no dice. Response was "Sorry for the inconvenience. We cannot refund or cancel the order."
Sigh... I think I'm done with e-rewards. I redeemed for UA miles earlier this year, it took just over 4 weeks for the 2000 miles to post... they used to post within 24 hours. Just not worth the trouble anymore.
I know recently UA is one of the only erewards partners to post the rewards now instantly - which I really really like. Not a hit or miss thing literally each redemption you make it instant to your UA account !
Also I would not judge them too harshly on the Darden merger one, a big merger between brands is obviously going to result in some rift raft between brands .. Though i did think for a certain amount of time after the merger the gift cards were honored betweens brands, but maybe that time has elapsed. I don't know !