FlyerTalk Forums - View Single Post - AA and ExpertFlyer "Expert Flyer" issues, questions (master thread)
Old Aug 26, 2016 | 5:47 am
  #62  
rjw242
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Originally Posted by 38,000feet
Interesting. Thanks for the link. Just called the EXP desk. They said that there are seats available in all classes GRU-JFK tonight. Said that I had a good chance of clearing. Seems to me that the problem is on the AA side specifically its website (and how that links with google flights). To review: aa.com is not selling seats in any classes on 950 tonight, neither is google flights, EF shows availability, and the EXP desk said that there were still "several" seats in J available for sale. Your comment about the phone rep above confuses me. I hadn't previously talked to a phone rep.
I was referring to the case in the other thread. In that situation, AA.com and the EXP line both said there was no availability, even though it showed on ExpertFlyer.

If AA.com shows no inventory but EF and the phone agents both see it, then it seems much more likely to be some sort of cache issue with AA.com.
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