Originally Posted by Bravada04

Man........this is driving me nutz!!! I have emailed customer service a couple of times and honestly they are just agents and I don't think have any idea on the back end of the system. The one actually responded and said he could speak to his Supervisor and provide me a discount?/
Something is telling me that my default on the webpage has changed or something and I have no idea what. I will use the RIO as an example. It currently shows me comped each night from Sunday Nov.06 thru to Thursday Nov.10. It shows exactly how it always and in the past I would hit the check in day of Sunday and check out day as Friday and Tada.....all good just paying the resort fees. Now it just shows the one first night comped and that's it? Above on the screen in small letters it says "Rates are based on the lowest available rate for a one night stay".
I have tried to see if maybe the best room type was showing up and I don't think that is the case..........My gambling hasn't changed - if anything spending more? Shoot!!!