Originally Posted by
paradox
It was an extremely uncomfortable flight, and I had to take time after to talk with the police. I don't know how she got on the flight, as it was clear to just about everyone I spoke with that she should not have been allowed to board. I feel that B6 failed in ensuring the safety and comfort of passengers and that I should receive some compensation. What would you suggest is appropriate? Points? Refund? If yes to either, how much?
Sorry to hear this happened to you. I think the more important thing that needs to happen here is the gate agents need to be held accountable for boarding this passenger and causing this security issue. They're supposed to be noting who is boarding and what kind of condition they are in. It's worth a brief delay if it is eliminating a potential security issue. I would send in an email, tweet, etc about this.
I was on a flight to Chicago a couple of years ago with a bunch of noticeably drunk guys at the gate. It was a 6am flight so I'm guessing they had pulled an all-nighter. They were also openly drinking at the gate. Several of us complained to the GAs but they looked the other way. One of the GAs actually walked away from the gate as well. Anyway, they were boarded, the FAs told them almost immediately that they werent getting served alcohol and off we went. They were rowdy for the entire flight. As they were right behind me, I ended up being the crew witness and giving a statement after the flight. I never got compensated nor did I ask however, the kind GA in Chicago took me aside and upgraded me to EMS for the return trip. I was fine with that. My concern was more that this doesn't happen again in the future.
I agree with the others that unfortunately this will be up to B6's discretion ultimately but it would be nice if they did give you some points.