Originally Posted by
BACH777
Thank you! You're right, it would be worth the membership for the time being. Honestly, I never thought to hang up and call back for a different agent. I didn't want to be rude but I will going forward. Very frustrating to talk to an agent who has no idea what they're doing. Appreciate the input.
You don't have to hang up in a rude way. I'm like you. SO, I just apologize and tell them something popped up, that I have to go and will call back. Then I call back immediately :-)