Originally Posted by
jordyn
I guess the question is does the UA 777 Hawaii config routinely get subbed in for the 764 that UA flies from EWR. If so, that would be somewhat analogous to what people are complaining about here. On the other hand, if you should up for your LAX-HNL flight scheduled on an AA A321 and ended up on a UA 777 instead, I imagine most people would be pretty happy.
I was merely alluding to the original complainant who said he would have just booked UA or DL if he'd known AA might have an equipment substitution.