FlyerTalk Forums - View Single Post - 77W, 772 & CIP 763 to NGBC changes, no F / no flat bed J - what to do? (consolidated)
Old Aug 21, 2016 | 4:00 pm
  #515  
GlobalMatt
15 Years on Site
 
Join Date: Aug 2007
Location: NYC
Programs: AA EXP/OWE, Marriott Ambassador
Posts: 881
Originally Posted by WRCSolberg
...AA also doesn't guarantee specific configurations or even seats, so you really have no recourse here other than to complain...
Not entirely true, you actually are protected in the event of an equipment swap. Lucky spoke about it in one of his posts earlier this year, and what to do if you have an equipment swap, as according to AA's rules, it qualifies as a schedule change.

You can read that write-up here.
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