FlyerTalk Forums - View Single Post - Diamond bed type guarantee?
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Old Aug 19, 2016 | 7:44 am
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OsakaWino
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Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
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Originally Posted by Smileycj1
Just returned from a one night stay at the centric Santa Barbara. We reserved a two queen room but received a king and a rollaway with no comment. I called from the room and asked for them to confirm I would be receiving the points for the diamond bed guarantee. They sounded clueless and called me back a few mins later saying they'd call gold passport to deposit the points.

How many points are we entitled to for the centric brand? I didn't see it listed in the t&cs.
Forget the points. I would refuse to pay the full rate, certainly no more than half.
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