Originally Posted by
Smileycj1
Just returned from a one night stay at the centric Santa Barbara. We reserved a two queen room but received a king and a rollaway with no comment. I called from the room and asked for them to confirm I would be receiving the points for the diamond bed guarantee. They sounded clueless and called me back a few mins later saying they'd call gold passport to deposit the points.
How many points are we entitled to for the centric brand? I didn't see it listed in the t&cs.
They ended the points for wrong bed type program.