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Thread: AA flights chronically delayed / poor on-time performance
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Old Aug 18, 2016 | 4:38 pm
  #174  
Superguy
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Originally Posted by rjw242
If there is, they broke it for me a couple times this month. But in each instance I called the EXP line at the first sign of trouble, and they quickly accommodated me (albeit with downgrades).
I think my mistake is I should have went to the main AC rather than the hole in the wall. I probably would have gotten better agents.

Compared to what one AAngel did at the MIA AC for me to save my trips impacted by IRROPS - this was a very far cry from that service.
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