Originally Posted by
arlflyer
Agree wholeheartedly with these statements. A lot of people are acting like Parker was running this terrible operation which he has foisted upon poor old AA. US Airways was, in my experience, always great at doing what it did: getting me from A to B on time with little fanfare, offering quick and reliable connections at second-tier hub airports, and occasionally surprising even a low-level elite like me with an upgrade to a slightly bigger seat, a few more drinks, and a pass or two of the snack basket.
I'd take back those old days in a heartbeat over the current state of the "premium" airline AA - sitting on hot tarmac with no crew while supposed, I guess, to feel smug about the presence of a buttonhole in my napkin, their 3-class transcon product that doesn't fly to my city, or some new flight to Sydney that I'll never use.
I concur. Some people need to chill with their irrational hatred of Doug Parker. He is not perfect but he is no Smisek. The LUS side is still doing well operationally; almost all of the problem flights/aircraft/hubs are on the LAA side and it sounds as though DP and his staff are taking actions to deal with the problems, even if it means admitting mistakes and backtracking on some things if necessary. We will see how the next few weeks go...