ANZ canceled my flight on July 28 from Nadi to LAX due to the low passenger load. They gave me options of leaving a day early and losing a day and paid hotel night or leaving a day late which is not an option. Also they said they could route me via Auckland and take an additional 12 hours. I asked for some consideration such as reimbursement for loss of hotel costs or upgrade due to the length of the new flight.

So far all I've received is 2 email addresses that came back as not there and a customer service email that won't respond back before we leave.

Any suggestions?

Thanks