Originally Posted by
svhe
Hey there,
just stayed 2nights at a Hilton proberty and been told upon checkin "We are happy to upgrade you to an Executive Room". The only difference is that
the Executive Rooms are on a designated level. The room itself looks
100% identical to the regular King Hilton Guest Room. As im diamond member im always entitled to lounge access. So , in my opinion, the "upgrade" is no upgrade. The room is 100% the same (even got no different view) than the others.
I know that all upgrades are based on "space available", but it happend every single time in that property. I would have expected an upgrade to a studio room or a junior suite, but not just a movement from floor 4 to floor 5.
Are upgrades also based on the rate type?
You're assuming the only criteria of an upgrade is a larger sized room.
An upgrade can technically also be a higher floor, EL, better view, corner room, etc..
Also keep in mind that other people would consider being on the same floor as the EL an upgrade due to the convenience factor.