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Thread: AA / aa.com Losing Known Traveler / KTN# in individual trip issues
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Old Aug 14, 2016, 11:56 am
  #8  
txrus
 
Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott Gold, HH Diamond
Posts: 2,490
Originally Posted by AAExpDFW
I just checked my upcoming trips and my aa.com profile. My KTN is NOT X'd out. Seems like an issue.

Suggest you access your aa.com profile and update it there. And then update your upcoming reservations. The profile drives your future reservations. The Xs in the profile is the problem....
It's fine in my profile-not x'd out. It's the pax info in the individual reservation where it is x'd out.
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