Originally Posted by
SkiAdcock
Well I spoke too soon yesterday re: my friend who was flying ATL-GRR.
There are 4 flts/day: 8:41am, 11:00am, 4:40pm, 9:32pm. She was on the 8:41am, which was delayed to 2:40pm - and then canceled (even though the inbound plane landed an hour before at her gate). They rebooked her on the 9:32pm vs. the 4:41, so basically she spent 14 hours at the airport but was supposed to get out last night, arriving 13 hours late. She wasn't thrilled, but thought better late than never & she'd get to sleep in her own bed.
But - even though the 11:00 am eventually took off (5:04pm) & the 4:40pm (6:57pm), her 9:32 pm was canceled. So the 2 flts they had her on both canceled (8:41am & 9:32pm).
So she had to overnight in ATL (luckily she has family there, so got to their place late yest eve) - and they booked her not on the 8:41 or 11:00am this morning, but on the 4:40pm, which if it takes off on time (the 8:41 is delayed, so who knows) will get her to GRR at 6:32pm - 32 hours after she was originally supposed to land.
Needless to say, she's not a happy camper & her employer isn't that thrilled either as she's missing a day of work. At least she's got her phone & ipad w/ her & isn't traveling w/ children/having to keep them happy.
She didn't know about the $200 voucher until I mentioned it to her. Do you think she has a case for more, or will the $200 be it?
Cheers.
Status?
DL is probably rebooking her on the first flight with seats. If there's no space on the 4:41, the best DL can do is to put her on the 9:32, etc. and similarly for the next day's flights. She might have asked to try to go standby on earlier flights, but with a massive meltdown, the chance of a nonelite getting on is essentially zero, so it's probably better to avoid the aggravation of going from one long line at the gate to another big line with no hope of doing this having any effect.