Originally Posted by
Rabidstoat
Ugh, I'm on a business trip and was delayed four hours, so I should be getting a $200 voucher. Since it's a business trip I'll need to use it on a future business trip under the same contract, which I'll surely have. But, we're a huge corporation and our travel book and expense system is so convoluted, I will never, ever figure out how to claim the voucher, let alone how to explain this all on my electronic expense report.
Why would the voucher end up on your expense report, and why would you need to use it for a future buisiness trip instead of a leisure one? It's not a refund... It's a customer service offering for your hassle.