Originally Posted by
bretthexum
Not that we could find. It seems like when NRT shuts down the ground transportation does as well. We even had flight crew stuck for a long time. The floor was not fun. And we had paid D1 seats. Not really blaming the NRT Delta staff though .... It was absolutely crazy. Go back thru immigration which was about to close, get bags back, customs, then just wait. Eventually pulled out the mats on the first floor.
I will say that the reservation line did a superb job getting us rebooked. We'll see if we can get out at 3 PM to MSP
Honestly...kind of expected Delta would arrange a room for you and provided ground transportation in this situation. Delta's ST partners (AF, KE, MU, KL) all do this on overnight delays. Heck, KL did take care of Delta pax today at AMS and provided hotels for them.