Originally Posted by
Transpacificflyer
How do you know Air Canada lost your luggage? Let's start with the facts.
"That day, Air Canada lost my baggage. I went to the service center to tell them that my baggage was missing,
they told me that it would be found in the next day."
Originally Posted by
Transpacificflyer
In respect to the telephone service, please note that what you may consider to be rudeness can simply be a clear up front statement. If the customer service operator has already provided you with the information on hand, there is no point in continuing a phone call if there is nothing else to add. Note that if a customer yells or is abusive, the call will end quickly. Note too that calls can get disconnected. I have had that happen when calling from my mobile.
OP did not indicate that any of the above ONLY that AC : "BTW the telephone service is very terrible. they are always rude to me and hang up my phone call."
It appears you don't want to know the facts as you are comfortable generating your own.