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Old Aug 3, 2016 | 8:48 pm
  #1  
Jue Hou
 
Join Date: Aug 2016
Posts: 2
missing baggage and no reply

I am a overseas student, I want to complain about Air Canada. I arrived at Montreal on 1st of June. That day, Air Canada lost my baggage. I went to the service center to tell them that my baggage was missing, they told me that it would be found in the next day. However, after 5 days, my baggage was still missing, they told me that I had to mail a form. I mailed it. they told me that i only had to wait for 4 weeks and they would reply me. however, today is 3th of August. they haven't reply me yet and my baggage is still missing. BTW the telephone service is very terrible. they are always rude to me and hang up my phone call.
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