FlyerTalk Forums - View Single Post - aa.com account information missing / unavailable / zero - zeros / (master thd)
Old Aug 2, 2016, 10:06 am
  #164  
JDiver
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,946
Originally Posted by MSPeconomist
In the past, AA account audits were associated with people apparently being locked out of accounts, so I think we can assume that this isn't the issue. However, seeing zero would tend to make some people worry.......especially if they've ever done anything questionable.
Given several have reported the issue and the new algorithms and calculations supposed to process flights as of yesterday, that it appears only those who have flown since the new Award miles earning rules went into place and those with no flights in August seem to be unaffected, I don't think we're seeing account closures or locks from Corporate Security here.
JDiver is offline