Originally Posted by jerry a. laska

I doubt that the chat was what did it. I think it was the number of ex-MPM DONEX and AONEX tickets being issued by the AA rtw desk, since the rule change allowing tickets starting anywhere to be sold anywhere. The agent I dealt with yesterday said he had booked "dozens." Tickets were actually being issued (maybe in response in some part to the "chat") but the tickets themselves is what got their attention not the "chat."